Privacy Policy

Last updated: 12/11/2025

1. Information We Collect

When you use diagram-generator.com, we collect and process information necessary for providing our service. This includes:

  • The text descriptions you provide to generate diagrams
  • Generated diagrams and their accompanying explanations
  • Timestamps of when diagrams are created and accessed
  • Basic usage data and analytics to improve our service
  • Technical information such as browser type, IP address, and device information

2. Artificial Intelligence (AI) Usage

Our service uses Claude AI by Anthropic to generate diagrams based on your text descriptions. When you submit a request, your input is processed by Claude AI to create the diagram code and explanations.

Important Notice About AI: AI systems, including Claude, can occasionally produce inaccurate or misleading information (known as "hallucinations"). While we strive to provide accurate diagram generations, the AI may sometimes generate content that is incorrect, incomplete, or not precisely aligned with your intent. We recommend reviewing all generated diagrams for accuracy before using them in critical applications.

Your data processed by Claude AI is subject to Anthropic's privacy policy. For more information about how Anthropic handles data, please review their Privacy Policy.

3. Data Storage with Supabase

All generated diagrams and related information are stored using Supabase, a secure open-source database platform. Supabase provides enterprise-grade security with encryption at rest and in transit, ensuring your data is protected.

The data stored in Supabase includes:

  • Your generated diagram code (Mermaid, PlantUML, etc.)
  • Diagram metadata (creation date, diagram type, etc.)
  • Shareable link identifiers

Supabase operates in accordance with industry-standard security practices and compliance requirements. For detailed information about Supabase's data protection measures, please refer to their Privacy Policy.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to provide and improve our service:

  • Essential Cookies: These are necessary for the website to function properly, including maintaining your session, remembering your preferences, and ensuring secure access to our service.
  • Analytics Cookies: We use the following analytics tools to understand how users interact with our service:
    • Google Analytics: Tracks user behavior, page views, and interactions to help us improve the user experience. Data is collected in accordance with Google's Privacy Policy.
    • Umami Analytics: A privacy-focused, open-source analytics platform that collects anonymous usage statistics without tracking personal information. Learn more at Umami Privacy.
  • Performance Cookies: These cookies help us monitor service performance and loading times to ensure optimal functionality.
  • Security and Bot Protection: We use Cloudflare Turnstile to protect our service from spam, abuse, and automated attacks. Turnstile analyzes browser characteristics and behavior to distinguish between legitimate users and bots. This helps ensure service availability and security for all users. Data processed by Turnstile is subject to Cloudflare's Privacy Policy.

You can control cookie settings through your browser preferences. Please note that disabling essential cookies or blocking certain tracking technologies may affect the functionality of our service.

5. How We Use Your Information

The information we collect is used to:

  • Generate diagrams using AI technology
  • Store and retrieve your generated diagrams
  • Create and maintain shareable links for your diagrams
  • Improve our service quality and user experience
  • Monitor service performance and troubleshoot technical issues
  • Analyze usage patterns to develop new features
  • Ensure the security and integrity of our platform

6. Data Retention

Generated diagrams are stored indefinitely unless you request deletion. We retain diagrams to ensure shareable links remain accessible. You may request deletion of your specific diagrams at any time by contacting us.

7. Your Rights and Choices

You have the following rights regarding your data:

  • Access: You can access your generated diagrams at any time through the provided shareable links
  • Deletion: You can request deletion of your diagrams and associated data
  • Export: You can download your diagrams in various formats (PNG, SVG, etc.)
  • Correction: You can regenerate diagrams if the output is incorrect

8. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption in transit (HTTPS/TLS)
  • Encryption at rest for stored data
  • Secure authentication and access controls
  • Regular security audits and updates

However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

9. Third-Party Services

Our service integrates with the following third-party services to provide functionality, analytics, and security:

  • Claude AI (Anthropic): AI-powered diagram generation (see Section 2)
  • Supabase: Database storage for generated diagrams (see Section 3)
  • Google Analytics: Website analytics and user behavior tracking (see Section 4)
  • Umami Analytics: Privacy-focused analytics platform (see Section 4)
  • Cloudflare Turnstile: Bot protection and security validation (see Section 4)

Each of these third-party services has its own privacy policy and data handling practices. We carefully select providers based on their security standards and compliance with data protection regulations. We encourage you to review their respective privacy policies using the links provided throughout this document.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at: info@diagram-generator.com

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